Laser Consultation & Pricing
At GLO we are HUGE on educating the client. The expectations for conducting consultations is to ensure that we are NOT sugar coating the process, let’s not be like the rest and let transparency & education win the sale!
Please do not rush, and make sure the information is clear and concise, and that the client has the opportunity to ask any questions.
The Consultation
Discuss any contraindications on medical history form
Prepare the image of hair growth phases and discuss the following points:
Our hair does not grow simultaneously. Only 20% of our hair are growing simultaneously, while the rest are dormant. We categorize these simultaneous growing hair into a “group” of hair.
We have multiple groups of hair that are each 6-8 weeks part on the body & 4 weeks apart on face
We cannot treat sooner than these time frames because the next group of hair will not be active yet
In each group of hair there are 3 phases of growth that it goes through (Refer to Photo)
Anagen – active phase of growth. Hair is physically attached to the tissue that supports the growth called dermal papilla
Catagen – Hair begins to detach and is no longer live
Telogen – Hair is fully inactive and waiting to be shed
Anagen is the only treatable phase of growth. It is attached to the tissue that we are aiming to destroy
The laser is absorbed by the melanin in our hair, and the heat travels down the hair shaft, and transfers the heat into the dermal papilla only if it is attatched to it
Once the tissue is destroyed through heat, it cannot produce another hair
Tanning is a contraindication. The pigment in our hair and skin absorb the light energy and transfers into heat
Timing is very important because we want to ensure that your treatments are being performed in the anagen phase of growth
As your hair reduces, your treatment intervals will increase
Body 6-12 weeks, beyond 12 weeks = touch ups, 6 months+= maintenance
Face 4-10 weeks, beyond 10 weeks = touch ups, 4 -6 months+ =maintenance
Average person requires MINIMUM of 8-10 sessions to see an average of 60-80% reduction
Every person responds differently & cannot predict results
Assessments will help us determine growth patterns for a customized treatment plan
An assessment will be performed every 4th visit
May be a Risk of stimulation in areas that may not have hair growth due to dormant follicles being stimulated through heat and blood flow (most common upper arms, shoulders, back)
Some other risk are hyperpigmentation (especially in darker skin types), hypopigmentation (when the skin gets lighter), burning, and scarring
The Assessment
Fill out assessment form & take before photos!
Underarms & Brazilian 6 weeks unless shaving is 1-2x/week then 8 weeks
All other body 8 weeks unless shaving is excessive
Face: Always start at 4 weeks
If client has had treatment elsewhere and growth is slow, suggest to start at 8-10 weeks body, 4-6 weeks face and closely monitor growth to possibly extend timing
Quotation Structure For Multiple Areas
We bundle our pricing, meaning the more areas that are done simultaneously, the bigger price break we can give. On average, we would like to generate at the very least $250 per hour. This is a good way to gauge if you are above or below your quoting threshold.
How it works: The client pays for their bundle upfront at the time of their first visit. Their bundle includes one treatment for each area. Once each area has completed a treatment, then their cycle restarts and new payment is required. This is important to understand when the ares are not all done on the same day. Making the appropriate notes on file, and in the booking notes will eliminate confusion. IF the areas overlap, then we may break up the payments in the value of the treated areas only until the overlapping is resolved. Please ask Melissa for guidance on this if necessary
Largest area: Full price always
Second largest: 25% off
Third: 50% off
Others: 50-75% off based on size
Small areas (face/lip, underarms, etc) – FREE only when there are multiple medium- large sized areas)
If the skin is darker or area larger than average consider less price breaking on other smaller areas
Examples:
Full leg: NO DISCOUNT = 250
Brazilian: 165-25% = $120
Underarms: 75 -50% = $35
Upperlip: 50: FREE
Total: $405 (lowest $375)
Full legs: NO DISCOUNT = $250
Brazilian: $160 – 25% = $120
Half Arms: $95 – 50% = $45
Underarms: $75 – 75% = $20
Total: $435 (lowest $400)
Half leg: NO DISCOUNT $175
Brazilian: $160-25% = $120
Underarms: $75 – 50% = $35
Total: $330 (lowest $300)
Underarms NO DISCOUNTY = $75
Upperlip: $50– 50% = $25
Total: $100
Closing The Consult
Once pricing is agreed upon, you will cover the file to PDF, and have the sign our agreement. Please remind them that it is not a contract binding them to start with us, but rather an acknowledgment of their understanding of our pricing structures and protocols.
*Test patching field only needs to be signed when we are performing a test patch which is required for skin types V & VI
You may also at this time discuss payment options which are outlined at the end of the form. They can decide which payment option they prefer not the day of their first visit.
If they decide to purchase a package, that involves multiple payments they must sign the end of the form with the appropriate fields filled out outlining their payments & Schedule.
Once this is complete you may proceed to booking their first appointment in, which is where you will also discuss their pre care instructions.
*Please make sure your assessment notes are saved properly and photos are filed